Posts Tagged ‘Plans’

Telstra Wireless Plan Requests Update – THE END!

Wednesday, August 3rd, 2011

I know I have said it before but this time I will not be re-opening this issue again.  It has gone on too long and it is very clear that for everything that I have done and tried to do has been in vain with no positive outcome.  The only outcome has been an aggravation to my own illness and a letter from Rebekah O’Flaherty saying I can leave Telstra with no penalty if I am still not happy with the no positive news on wireless plans with Telstra.  Rebekah has made it very clear to me my quest will not yield any results, is being totally ignored and not taken on board and if I don’t like it too bad and leave.  Which would be fine if I could get a service from another provider, which I cannot.  Add to this my wifey’s request I stop the action with Telstra as it is causing my health to deteriorate further due to the stress and negativity from responses from Telstra and the way in which Telstra are treating me on their blog (that being no longer posting any of my comments).

So that is it, no more comments from me about this subject and no more feedback posts to Telstra.  It is clear they do not want my comments and have now chosen to dismiss any and all comments. feedback and questions from me personally.

The End!

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Telstra/Bigpond Releases New Mobile Broadband Plans

Monday, October 18th, 2010

New Telstra/Bigpond Mobile PlansToday Telstra launched a new set of plans that were expected to be for wireless connections. However instead of releasing a set of ‘wireless’ plans they have chosen to rename them to ‘Mobile Broadband’ in place of ‘Wireless Broadband’. I can only assume this has been done to distinguish what is a fixed connection and what is a mobile connection, which is actually a great idea.

However what they have not done is realise that many that used a wireless connection prior to these new plans, were using them as a home connection and not for mobile purposes. This now leaves those people with a gap of no plans that now suit them. These people are not able to get a fixed line connection but they do want a fixed home connection and not a mobile connection, so Mobile Broadband is also not suitable for them. So what will Telstra do now for that group of users? I fear nothing as they refuse to consider that many users of the previous wireless broadband used it for a home connection and not for mobile purposes.

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