I have had a little time to reflect on the emails I have got and the reply Rebekah has provided and I can’t help but think that I have been served nothing else but lip service. While I cannot confirm this, it would seem from Rebekah’s comments we are still going to be left out, overcharged, undervalued, made to feel unwanted and in no way considered worth being a Telstra customer.
‘With regard to our wireless plans, I wanted to say that this is a highly competitive market’
I am sorry but this is so wrong that at first I believed it but now I can only think it is a smoke screen. How can it be ‘competitive’ if you are the ONLY supplier that can service us?